FREQUENTLY ASKED QUESTIONS

Got a question you'd like to ask? 

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HomeFAQs - Frequently Asked Questions About Our Signage Products

We're here to help

Within our FAQs section we answer some of the most commonly asked questions across a range of topics including service, product details and technical information, delivery, and online ordering. 

Can't find the answer to your question? A team member is always happy to help, email info@smithtradesignage.co.uk or call 01833 694700. 

Online Ordering

I have a William Smith account, do I need to sign up for a Smith account too?

If you already have an online ordering account for William Smith, our sister company, you simply gain access via the quick registration method. 

I can't access my online account, what should I do?

Unfortunately technology can sometimes lead to unexpected issues. If you are unable to access your account we suggest following the instruction provided by the displayed error message.

If this does not resolve the issue, then please email kyle@smithtradesignage.co.uk. Kyle will be able to respond immediately and provide a solution. 

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